We live in the age of multitasking.
Though a phenomenon of the young, older folks are being dragged into the age by
the digital revolution in mobile electronic devices. Youngsters, as digital
natives, are wired to multi-task, but they don't realize how multitasking
impairs their impaired thinking skills. We call our phones "smart,"
but they can actually make us dumb. This may be one of the reasons that
under performance in schools is so common.
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Older folks tend to be amazed and awed by the multitasking
ability of the young. But those in all generations should realize that multitasking
does not make you smarter or more productive.
In school, multitasking interferes with learning. In the
workplace, multitasking interferes with productivity and promotes stress and
fatigue. Multitasking creates an illusion of parallel activity, but actually it
requires mental switching from one task to another. This drains the glucose
fuel needed by the brain, making the brain less efficient and creating the
feeling of being tired.
Neuroscientist, Dan Levitan, reminds us that multitasking is
stressful, as indicated by increased secretion of cortisol and adrenalin. He
cites work showing that IQ can temporarily drop 10 points during multitasking.
A brain-scan study showed that new information gets processed in the wrong
parts of the brain and not in the hippocampus where it should go in order to be
remembered. The most insidious aspect of multitasking is that it programs the
brain to operate in this mode, creating a debilitating thinking habit that is
permanent.
Constant switching creates a distractible state of never
being fully present. It trains the brain to have a short attention span and
shrinks working memory capacity. This is especially pernicious in young people,
who are most likely to multi-task and whose brains are the most susceptible to
programming of bad habits.
Multitasking not only becomes a habit, it is addictive. I
see many youngsters who seem to have withdrawal symptoms if they can't check
their phone messages every few minutes. Mail messages send an associated signal
that someone thinks you are important enough to contact. This provides
powerfully reward personal affirmation. Worse yet, like slot-machine payoffs,
the reinforcement occurs randomly, which is the most effective way to condition
behavior. It turns us into trained seals.
Why does anybody engage in behaviors that can turn them into
a trained seal? One study indicates that susceptibility to task switching
depends on the existing mental state. The researchers monitored 32 information
workers, of near-equal gender, in the work environment for five days. Workers
were more likely to switch off task to Facebook or face-to-face conversations
when they were doing rote tasks, which were presumably boring. When they were
focused, they were more likely to switch to e-mail. Time wasting in Facebook
and e-mail increased in proportion to the amount of task switching. Over-all,
the workers witched to Facebook an average of 21 times per day and to e-mail 74
times. Though the total time spent off-task was small (about 10 minutes on
Facebook and 35 min on e-mail, the excessive task switching must surely have
degraded the productivity of the primary work tasks. Why does anybody need to
check Facebook 21 times a day or e-mail 74 times a day? This is compulsive
behavior that has affected the entire workforce like an infectious disease.
How does on break the multitasking habit? The most obvious
way is to reduce the opportunity. Turn off the cell phone. You do not have to
be accessible to everyone at every instant. Don't launch the mail app, and when
it is on, turn off the feature that notifies you about the arrival of each new
message. If you don't need to use a computer or the Internet for the task you
are working on, don't turn on your electronic devices. If a computer is needed,
don't launch the browser until you actually need it.
Be more aware of your current mental state, because it
affects your distractibility. If doing boring work, find ways to make it less
boring and thus less tempting to switch tasks. If you are doing work that is
engaging, make it a goal to stay focused for longer and longer times on such
work. Set goals for increasing the time spent on task. You should at least be
able to sustain focus for 30 minutes. Just as multitasking can condition bad
habits, mental discipline can condition good attentiveness and thinking habits.
Sources:
Levitin, Daniel J. 2015. Why the
modern world is bad for your brain. The Guardian. Jan. 18.
Mark, G. et al. 2015. Focused,
aroused, but so distractible: A temporal perspective on multitasking and
communications. ACM Digital Library. https://www.ics.uci.edu/~gmark/Home_page/Research_files/CSCW%202015%20Focused.pdf
Mark, Gloria. 2015. Multitasking in
the Digital Age. doi:10.2200/S00635ED1V01Y201503HCI029. Morgan
and Claypool.